1) TWC took money from our bank account and charged our debit card even though I didn't give them the account information for either and even though they state it is against their policy to retain your payment information; 2) they will lie to you to get a sale; 3) the Customer Service reps are, in ...
Wire sign breaks up & audio falls throughout the oscars 2 22 09 this isn't only moment! Every evening! Called timewarner they know-nothing about this! Support arrived 2 2 09 & examined, everything okay. Said the issue at company level. Named today again & they nevertheless know-nothing ...
After contacting Time Warner several times in a the period of a weekend, while trying to UPGRADE my service, I was 1) hung up on by a sales rep 2) told a different story every time, and 3) had my social security number CHANGED in the system by a customer service or sales rep so that my address no ...
I have been a Time Warner Cable customer for years and for about a year now I have been having problems with this cable provider. A year ago I bundled my service dvr, net, phone. Right after this I kept getting bills in the mail for large amounts, which was over what we were told we were going to ...
Anyone who's done business with TWC knows that their customer service is non-existant. Complaints do no good. Here's the solution: I contacted the FCC and was told that complaints need to be directed to Time Warner's local franchising authority for your area. Time Warner keeps this information a ...
The internet service; the customer service; everything about this company is terrible. ...