I am a business owner and utilize UPS much during each month. I am usually happy with their service, but The UPS Store on 1436 Altamont Ave, Schenectady, NY has changed my view of UPS stores. This store has no customer service skills and excessive costs. On March 28 I was sending a prepared package ...
Do not go to these stores! They are a ripoff!!! My Complaint is directed to The UPS Store Franchise in General, but it was Store #909 in Charlotte, NC where this transaction took place. My mother (who is 89 yrs. old) went there on 3/23 to have a package sent to me in Brooklyn, NY. I asked her to ...
On January 5th, I went to The UPS Store to ship out a computer and a monitor. I insured them both, paid, and went on my merry way, after being assured the packages would arrive Thursday. Well, two packages were delivered on Thursday. One was the monitor, and it was in perfect shape. However, the ...
On October 21, at 11:23 am, I called Chris at the UPS Store in Perrysburg, Ohio in order to have our mail forwarded to us at our new address. On October 22, she charged our Visa card $13.24 for mailing services. As of today October 28 she still has not forwarded our mail. Nor did we get an offer of ...
I went to ship a box to Australia and was advised that shipping via USPS would be cheaper and that they could take care of that for me. It ended up costing me approx 90% more for them to ship it USPS than if I took the box to the post office myself. I know, shame on me for not checking, but shame ...
I went to the UPS Store (Store #4571) on Trimmier Ave. in Killeen, Texas on August 4 to have two framed certificates packed and shipped to an APO address in South Korea at a cost of $193.41. The cost to ship the package was $162.90 with the remaining amount for packing. The package weighed 15 lbs. ...