When I say "WE" I mean we as in over 4,000 and possibly up to 90,000 people who filed our taxes using TaxBrain. For those of us who were in the first batch of returns (and now we're finding out possibly the second as well) that were transmitted to the IRS, we are in a horrible situation. ...
I have been fighting a 2005 and 2006 CA state audit for over a year. When I contacted TAXBRAIN for their assistance... I was told that the Franchise Tax Board was correct in the amount they were auditing for. Due to the way I answered one question in the online guided preparation... Not being a ...
I filed my return with TaxBrain and only learned about the routing number fiasco from the internet. When I did the live chat, the rep acted like It was my doing. I feel it was TaxBrain's responsibility to contact its customers as soon as it happened. I want to deal with companies who are honest and ...
I filed my taxes on 1/16/10 with taxbrain after being a customer for 5 years. My money was supposed to go to there bank and then to mine in 8 to 14 days. That never happened and when I called taxbrain the told me it was SBBT faught because they did nothing wrong. The incompetent jerks put the wrong ...
Do not use taxbrain!!! Google: "Tax Time Twist up". On YouTube search for "Tax Refunds delayed for some" They left thousands of filers out in the cold and on January 29 they did not have their money. Taxbrain entered the wrong routing number and sent their refunds to the wrong ...
I've used Taxbrain for 4 years and have highly recommended them to many people but this years experience has changed all that. I'm one of the thousands whose money was sent to the wrong bank. I check with the IRS customer svce rep who said my refund had been deposited on 26th of January but no one ...