I filed my return with TaxBrain and only learned about the routing number fiasco from the internet. When I did the live chat, the rep acted like It was my doing. I feel it was TaxBrain's responsibility to contact its customers as soon as it happened. I want to deal with companies who are honest and ...
I filed my taxes on 1/16/10 with taxbrain after being a customer for 5 years. My money was supposed to go to there bank and then to mine in 8 to 14 days. That never happened and when I called taxbrain the told me it was SBBT faught because they did nothing wrong. The incompetent jerks put the wrong ...
Do not use taxbrain!!! Google: "Tax Time Twist up". On YouTube search for "Tax Refunds delayed for some" They left thousands of filers out in the cold and on January 29 they did not have their money. Taxbrain entered the wrong routing number and sent their refunds to the wrong ...
I've used Taxbrain for 4 years and have highly recommended them to many people but this years experience has changed all that. I'm one of the thousands whose money was sent to the wrong bank. I check with the IRS customer svce rep who said my refund had been deposited on 26th of January but no one ...
After I declare "WE" I am talking about we as in more than 4,000 and perhaps as much as 90,000 individuals who submitted our fees applying TaxBrain. For all those people who have been within the first order of results (and today we are discovering probably the minute aswell) which were ...
You had the IRS direct deposit my refund into a bogus account that is not the one you listed on my return. You owe me and all your customers an explanation as well as an apology. I wonder if someone purposely did this trying to steal. How can the IRS have a routing# with an acct# that includes my ...