I filed my taxes on 1/16/10 with taxbrain after being a customer for 5 years. My money was supposed to go to there bank and then to mine in 8 to 14 days. That never happened and when I called taxbrain the told me it was SBBT faught because they did nothing wrong. The incompetent jerks put the wrong routing number on my form when routing to there bank to collect there fee's and routed to a bank they have no realationship with. Why can't they have that money transfered to and account in that bank set up for Taxbrain and send me my money. My mortgage co was waiting for that money. I needed to make the last two payments on my vehicle or they gonna send the tow truck after it. The IRS needs to fine TAXBAIN BIG time for this serious blunder which could change the lives of at least 4000 people. Taxbrain should be on the phone with the bank in kentucky trying to work out something yesterday. If I loose my house over this, I will see taxbrain in court for breach of there contract.
0 comments