I have tried to get in touch with TMobile on Friday, July 1. I was on for most of the day, extra long wait times. Are you kidding me! I was on hold, 1 hr 34 min. 30 min, 42 min. 10 min. I even went to T-Mobile store and the store couldn't even get through, he was on hold for 20 min. I called so ...
To whom it may concern, Hi my name is Chris [removed] I have been with T-Mobile for a while now and only recently I have been having issues with the customer service I have received. I called T-Mobile’s 611 or customer service line to pay my whole initial phone balance off on 03-03 and was assured ...
I am a T-Mobile customer of 5 years. I recently switched to a contract but cancelled within the grace period and returned to prepaid because I prefer it. When I signed up for the contract I was told to pay a $200 deposit due to poor credit. Confused, I paid. I had a credit check run a couple days ...
Received 2 subscription renewals @ 9.99 each, First from Guessology and second from MindQuizMobileQuizClub. I didn't sign up for these and the money was taken from my Pay As You Go account. I texted both after receiving messages and told them Stop. I also called CRS @ T Mobile and they reversed the ...
I just got a text message saying my subscription was renewed and took 9.99 off my phone. I never subscribed to this and I just put 30.00 on my phone today. I am furious, I cannot afford this and would never subscribe to this. I do not use texting either. I got a number to put a stop on it. The ...
I'm being charged 9.99 a month and I don't know what it is for. The bill says the date 5-08-11motricity 11:28am 35308racing 8666166076 $9.99 ...