T called T-Mobile on sept 1 and asked to get my cell number changed. I gave my number and the one i wanted to change to and the guy said the number was not in use so he could do that. He told me it would take 24 to 48 hours to change so i called back in 50 hours and the guy told me i had to have a ...
I bought t mobile’s household strategy with 3 outlines, one for my spouse, one for myself plus one for the 2 kids for crisis. I put up to stop with at&t support on Thursday, and since I have created an order late on Friday evening, t-mobile stated I'd get the bundle on Tuesday. However the ...
I had been a customer of T Mobile for neary 10 years. On 7/22, I cancelled my service and ported my number; two days into my billing cycle. I have been out of contract for nearly a year with T Mobile. A few days later I contacted customer service and I was informed that I would receive two more ...
I have a gone through a total of 3 phone in the past year... Two in which where defective and they keep charging me to exchange the defected phone and now I can't even get a loaner phone without having to pay another $50.00!!! And to top it off I'm loosing business because I have no phone and even ...
TMobile disconnected my phone upon my request because of a lost phone, which is the proper protocol. Tmoble lied to Assurance that I do not have service therefore, Assurance (insurance company for Tmobile) refused to replace the phone. Now TMobile has creditors calling me as well as willfully and ...
I purchased a TMobile 3G slide for retail price of $500.00. After 2 months, the phone would no longer charge. On August 12 an order was placed for a replacement. On August 19 @ 10AM the defective phone was signed for by J. Hernandez at TMobile in Ft. Worth, TX. I have checked every day to see when ...