I got the 39.99 1000/1000 T-mobile plan back in 2007 and kept the service, and the plan (until they "grandfathered" it) and the same phone since then. I was on month-to-month (not the 2-year contract) for at least 4 years. I had always wanted to change to one of the unlimited no-contract ...
Two days ago I filed a complaint with The Federal Communications Commission (FCC) against T-mobile for making changes to my current account that I clearly did not agree to. On the morning of Dec. 23rd, I called T-mobile and agreed to a plan that cost $99.98 per month. I logged onto T-mobile that ...
I purchased a Samsung Galaxy S II phone on 12/21. After a couple of weeks there was a problem with the phone's camera. I took it back to T Mobile and they sent me a new phone the next day (I later found out the replacement phone was not new but refurbished). The refurbished phone stopped working on ...
My T-Mobile bill every month was about $135 for two lines on a flex pay account (not a contract). When they accidentally took out $270 (using my credit card for automatic recurring payments) I had enough. I went straight over to Sprint and signed a contract with them and then walked across the ...
I would like to address to all of T-mobile customers. T-mobile is a billion dollar industry, however, it customer service has a very poor rating. All T-mobile customer should think about renewing their contract with the T-mobile company. If you buy a new phone from T-mobile they want you to sign ...
T-mobile's contract for the T-Mobile@Home phone services does not "state", "make clear" or "forewarn" it charges 45cents per minute for calls made from a T-Mobile "Cell Phone/device." On the Dec. 11th bill I was punished and charged for test calls made with a ...