My cell phone was not working correctly and I needed a replacement. Because the phone was broken, I did not want to sign a new contract, just replace the phone. I explained this in detail to the sales person. I spent a lot of time with the rep at the T-Mobile store reviewing the prices and ...
In the Morning i called tmobile customer service and asked to add the Hotspot service on the account. After realizing that I don't have any tmobile hotspot in the area I called back again after 35 minutes and asked to remove the service. Unfortunately customer service forgot to write this memo on ...
I have had several problems with the company? The Mobile Solution? In it's in its actions as an agent of T-mobile, and the T-Mobile company. First, on September 28 I went to their Park Mall location and was inquiring about one of their specials offered to customers that have had been T-mobile ...
We were under contract with T-mobile for a family phone. 1 phone broke and was not being used. We decided to change service to Cingular at the END of our contract. Cingular called T-mobile to change phone # to new service. We continued to receive bills for T-mobile in spite of no service being ...
My name is Carlos and I'm a very frustrated customer of T mobile. I been boucing from person to person because nobody seem to care about us (Only when it comes to make the payments or else!) TMobile employees are used to treat people like they are the scum of the earth. Please dont be like one of ...
I waited over 8 months for my contract to end because of lousy service and numerous misrepresentations by the company and its representatives and total lack of courtesy by customer service and their "rules", etc. I specifically waited so that T-Mobile would not receive one single red cent ...