T-Mobile seems to be the most amazing group of mindless, Non Existent, unaccountable corporate ghosts I've encountered in quite some time. I was left no choice but to cancel my corporate account with T-Mobile after 7 1/2 years by their own incompetent staff. Actually my account started as Omnipoint ...
Our business has had an account with T-Mobile since July. We are under contract and cannot cancel service without a huge penalty. When our clients call us from a Cingular, Sprint, Verizon, or Virgin cell phone, the get the message "The Nextel customer you are trying to reach is no longer in ...
If you were cheated on your cell phone bill by T-Mobile during the hurricane, please contact me at (email address deleted - see below) Here is what they did to me: My average cell phone bill for a year had been around $65-75 and never went over $100. During the hurricane, when my power was out, my ...
On 2-22-06 I called t-mobile to ask about the rate plan and maybe changing my service from sprint to t-mobile. And a spokes person told me I needed two forms of ids to run a credit check to see if I could get service with t-mobile. So I asked what could I use. I was told i could use a state id and ...
I followed the instruction meticulously, having been through rebate h*l before. Sent in the original barcodes cut from the packaging, as instructed. Waited 10 weeks. They said, "We have no record of your submission. It must have been lost in the mail. Send us copies of the barcodes." Of ...
I called T-Mobile to set up a payment plan, but they ended up charging me the entire bill! They said it was because I had EZ Pay set up which automatically took the amount from my account, but they didn't say it was going to be taken out even after I set up a payment plan. I incurred over $500 in ...