The COMPANY Customer services suck when i would call about my bill nothing was record i had the services for 4 years i pay the bill on time every month until jun when i got my bill it show text message on it well needs to say i never mad them i have now clue what happen because under the family ...
I was on a month to month plan when I told them I was paying too much on my monthly payments. They offered me a $49.00 monthly plan, but I had to sign a 2 year contract. I signed and soon, my monthly fees were up to $73.00- $81. Again. Also, I had requested my telephone to be change and they gave ...
I am writing this letter to inform you of how frustrated I am with T-Mobile’s customer service representatives. My service plan has been completely messed up because of them. The price that we agreed upon, never took place, as I was promised and recently, instead of it being lower, it has almost ...
Place an order for a family plan on T-mobile website where they had a promotion running at the of September waiving the activation fees, the bill was close to $140 for the family plan & we were satisfied because we thought that was reasonable for 3 phones, spoke to rep the same night to ...
When I signed for internet on my phone plus 2 other phones, I was told we had 4g here. Well needless to say we have nothing. 99.9% of the time if WI-FI isn't around I can't get on the internet. The straw that broke the camels back was when my internet went down at home and I needed to look ...
Today I called t-mobile with some rate plan question and the customer representative just told me I am under a 2-year contract, which will not expired until 2013 Dec. I am totally not aware of I am under a 2-years agreement and I was with T-mobile for more than 3 years already. They responded me ...