StubHub touts their "fan protect" guarantee, but it's all smoke and mirrors and they REFUSE to listen to your complaints or refund your money. Their customer services reps are trained to lie and misdirect you. They went so far as to have me fax copies of tickets to them to prove how badly ...
I had a horrible experience with Stub Hub. I bought 7 tickets for the Cotton Bowl on 12-7. THey said they would ship on 12-28. This concerned me because it was a Sunday - hello? Who ships on Sunday. They said, "Don't worry, you have the Stub Hub guarantee!" If I ever hear that one more ...
I ordered Rose Bowl tickets 5 weeks before the event. I paid over $1,100 for the seats. I kept asking for confirmation and was told they were on their way. It is now New Years Eve and i am still waiting for my tickets. They claim they were sent but Fed Ex said no pickup was made. The tracking # was ...
I purchased 4 tickets to the PGA Players Championship in Alanta GA 4 months before the event, total cost of the 4 tickets $467.00. I received confirmation from Stub Hub that my purchase had gone through and I made non-refundable hotel reservations for the event at a total cost of $875. 4 days prior ...
I recently tried to buy 7 tickets to a Celtics game. Because Stubhub allows a single set of tickets to be listed multiple times, I was mislead into thinking there were seven tickets available when there were only six. After I purchased three and realized there weren't actually seven available, I ...
You canceled my tickets that I order 2 weeks before the concert. The tickets were purchase in May and my card was charged immediately. To add insult to injury you offered me last row tickets when my tickets were in the 4 row. I should be reimbursed by StubHub the $84.00 extra I had to spend to get ...