I bought tickets for an Aerosmith concert that was indefinitely postponed and cannot get my money back. Stubhub argues that it has not technically been cancelled yet. This is ridiculous because I cannot drive the 200 miles back to Cincinnati if they do decide to reschedule. Stubhub refuses to help ...
I ordered four tickets to a hockey game of which two of the tickets were directly behind the players bench, six inches from the glass, with the view completely obstructed by a row of about 50 hockey sticks standing up. We had to get up, leave the other two people in our party, and finds seats in an ...
Beware of using StubHub! I have and now regret it. I was sent the wrong tickets to an event and have had contact with three representative this month. The first two both lied in their notes on the matter regarding what they instructed me to do as well as were ignorant as to their own policies. ...
I placed an order to buy parking passes Saturday 10/18 for the Giants game 10/19. When I received the email that they received the order and the seller had 48 hours to confirm I immediately called Stubhub concerned that I would not have my parking pass. They told me to wait a few hours to see if it ...
StubHub touts their "fan protect" guarantee, but it's all smoke and mirrors and they REFUSE to listen to your complaints or refund your money. Their customer services reps are trained to lie and misdirect you. They went so far as to have me fax copies of tickets to them to prove how badly ...
I ordered Rose Bowl tickets 5 weeks before the event. I paid over $1,100 for the seats. I kept asking for confirmation and was told they were on their way. It is now New Years Eve and i am still waiting for my tickets. They claim they were sent but Fed Ex said no pickup was made. The tracking # was ...