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Straight Talk
Found 113 reviews / complaints
Page 15

Straight Talk
Customer Service

Straight Talk is an absolute failure. The company's website has always failed to deliver the needed information I requested. I can never contact customer support. The customer support people are general English as a second language type of employees and it is very hard to communicate. This service ...

Straight Talk
Outrageous

I've Straighttalk since it is inexpensive and half what I settled monthly with my Rim for an infinite program. NEVERTHELESS... After today I'm so ashamed with this particular organization... I called and waited 49 minutes, called again waited 23 minutes, waited for 5 minutes and was strangely ...

Straight Talk
Customer Service

I made two web purchases of phones and service from Straight Talk. I received an email confirmation for the first phone purchase, but not for the second. So, I called Straight Talk (at 11:00am on 5-19-10), and reach a "customer service representative" (Mina) who, after I asked her a ...

Straight Talk
No Customer Service

I have had StraightTalk service that I purchased at Wal-Mart for almost 1 year. The service itself is great, but their customer service has been beyond disappointing time and time again. My current complaint is that I cannot get anyone on the phone to help me with an issue that I cannot make calls ...


Straight Talk
Customer Service

The trick is to immediately ask for a supervisor... It takes FOREVER but they apparently have 2 levels of security within their system. The people we can get on the phone 1st, only have access to level one which doesnt help a thing. You literally have to get an actual "supervisor" on the ...