I tried to cancel my Sprint/Nextel cellular service today. Sprint/Nextel refuses to cancel as requested and states they will delay the cancellation to the end of the billing cycle. I insisted that they cancel my service effective immediately only to get hung up on by their customer service rep. I ...
For the past three months, I have been helping my friend, a Sprint customer, providing him food and shelter. His spleen was ruptured by his former domestic partner in a violent attack. That person has been arrested and will stand trial for the crime but is free at this time. My friend alleges that ...
This dilemma has been going on since May.in May my phone was stolen. I immediately contacted customer service to get my phone turned off. Within three business days I received my refurbished phone. As soon as I charged my phone I tried to log onto the internet to download new ring tones and games ...
I thought a Blackberry could be a useful tool in my professional life. It's a great product if they had actual customer service management that practices accountability. Some questions below written to Sprint Nextel CEO Gary Forsee will explain to the reader of this complaint why an innocent ...
Completed my contract with sprint nextel and went to cancel. I was relieved when my contract was up and I could quit paying four hundred to six hundred dollar phone bills every month. So I went and switched phone companies and switched my phone numbers over but to my surpirse I still was recieving ...
Near the end of August Sprint Customer Retention called my cell phone around 5PM EST. Asked me about my service, wanted to find out how if I was a satisfied customer, I said I was very happy about its service, and if there is anything I needed to complain about. I told her my cell phone battery has ...