I purchased one roundtrip ticket from Spirit Air. Before I clicked confirm, I saw where they tried to hustle me with a program called "$9 savings club" and "air insurance". I did not click on either. Upon confirming my order and receiving my email confirmation, I noticed that I ...
8/6/07 My family of 5 arrived Ft. Lauderdale from Costa Rica at 5:40am. We had a scheduled 6:40am connecting flight. No Spirit Air rep met us at Customs to prioritize passengers with tight connections (US Customs was irate with Spirit for this). The Spirit baggage 'RE-Check' facility was unmanned ...
I purchased an airline ticket online from their website, due to system error they charged me twice. I called them immediately and they admitted their mistake and told me that I have been refunded money for the 2nd ticket. I waited about a month and called them back, then they told me that it was ...
We arrived at the Fort Lauderdale Airport on 5/25/07 at 9.15 am and stood in line outside of the airport. We asked Bob (a Spirit employee) where we should proceed. He was guiding people through the lines inside and he told us to wait online inside of the airport. We got to the Spirit ticket agent ...
19 long days without my luggages only to receive them opened, vandalized and with over $400.00 worth of missing garments that were just purchased. Spirit Airlines gave no excuses nor offered any apology, for them it's business as usual. "Oh by the way, come pick them up at the airport", ...
I've been having the worst service with Spirit Airlines such as being waiting on the phone for 30 minutes when the recording says "5 minutes wait". I bought I round trip ticket through Spirit Airlines believing in what they advertised that they fly all over the United States. An emergency ...