The following is a letter that I wrote to the CEO after an experience I had. I sent this certified to the CEO, the COO and the VP of Marketing and did not get any response from them. I will Never fly with them again. I will pay double on another airline rather than Spirit. Dear Mr. Baldanza: I am ...
I apologize for the length of this in advance, but it's a long story! My friend and I were planning to go to Costa Rica through a study abroad program for 6 weeks. We were not flying with the rest of the group, as we didn't know anyone else and the only airport available for the group flight in the ...
Spirit Airlines employees are inhumane to their customers. I say this because at Laguardia Airport on a Monday afternoon when I asked if there was any way if I could be certain that I would be able to catch a connecting flight later that day or even an earlier flight to Detroit (because I had heard ...
Spirit Airlines has a serious problem specifically from Mexico to Ft. Lauderdale. This is common knowledge and Spirit chooses to do nothing. Nothing. Due to the new regulations you cannot take anything liquid over 1 oz in your carry on. The SOB thugs in baggage handling were absolutely delighted ...
My wife and I had tickets for Cancun MX April 1st 2008. My wife called Spirit Airlines and told them the situation with my mother. Their response was to bad!!! My mother was buried on April 1st 2008. She emailed Spirit Air and said mail the original death certificate with a self addressed envelope ...
After my experience today with the employees and policies of Spirit Airlines, I have decided to post a complaint everywhere I can to warn innocent customers from ever doing business with Spirit Airlines. Customers are not being treated fairly and professionally. I booked a flight leaving Fort ...