I've been having the worst service with Spirit Airlines such as being waiting on the phone for 30 minutes when the recording says "5 minutes wait". I bought I round trip ticket through Spirit Airlines believing in what they advertised that they fly all over the United States. An emergency came up that my mother was left in my care and according to the Doctor she cannot be left alone of Alzeimers. I called your office in lax I believe and made the reservation and I wasn't told it was non-refundable. I did not book it on the internet. I kept asking for a voucher and they only gave me a number. Spirit Airlines has to correct the advertisement instead of flying all over the United State of America, they only cover few areas. I cannot even use that ticket to Hawaii, Nashville, San Francisco, San Jose, Florida. It like $312. Thrown away. I will never recommend this airline to anyone. I
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