I bought a phone from Sony that died a few months later. After I called customer service to get it replaced under warranty, the sent me a downgraded phone! When I called them back, they said they didn’t have my phone in stock, so they had the right to give me another model. Shouldn’t they have ...
On May 15 I purchased the SONY battery NP-FH70 for my SONY camcorder. In the package of the SONY battery it is clearly advertised that the duration of the battery is 6.5 hours, however, the real lasting time of the battery (fully charged) in my SONY camcorder is 275 minutes (in standby mode). I ...
Sony has refused, so far, to fix an optical block problem on a KDFE50A10 (Grand Wega) Rear Projection LCD television. We paid approximately $2,500 for this television. Sony now says it is out of warranty and we will have to pay the $1,000 plus repair bill ourselves. The television lasted slightly ...
I purchased a Sony 32'hdtv after 3mos the picture was messed up, when I called the 800# the options were get it repaired or get into their " reconditioned tv program". They would not refund or give me a new tv. So I took a reconditioned tv which broke within 2wks!!! I again called the ...
I brought a Sony VGN 320 in April and it has developed a spider crack on the LCD screen. The Sony reps want 700 to fix a 840 dollar machine! The computer was used for light casual work and ALWAYS treated well. The rep said something may have been placed on top of the case there by causing the ...
I bought a $900 Sony Vista from frys electronics on Feb. 15 of 2007. I also purchased the extended warranty. On Feb 25 the computer crashes. So I called Sony to see what they could do. After several calls they decide that I should send it in to get the hard drive re-imaged, and that it would be ...