Sony offered a replacement TV to my Dad because his Wega TV had an optical blocker go out ($500 replacement part). They told him they would send him a coupon for Sony Style to help with a replacement. They never sent the coupon. When he asked about his coupon—"OH! Your coupon is not valid ...
I requested information on two separate issues:#1-Loss of points earned while a member of the "Wheel Of Fortune" club.#2-Asked for support for hooking up equipment to my Sony receiver (plus almost all of my equipment is Sony products). Response was quick and the same on both-no customer ...
On August 15 I purchased a Sony Cybershot DSC-HX1 9.1MP Digital Camera with 20x Optical Zoom with Super Steady Shot Image Stabilization and 3.0 Inch LCD for $499.00 at the Sony Store at Plaza las America in San Juan, Puerto Rico while on vacation. The camera was on display and had a couple minor ...
Phone call number one: I cannot believe the type of customer service I received when I contacted Sony customer support today. It was by far some of the worst, most demeaning, unprofessional customer service I have ever received. Phone call number two: I tried calling the customer relations phone ...
Sony sold me a Sony laptop in July of 08. Two months later it had completley crashed. I called Sony Repair about the issue, only to be told that it is "normal" for this to happen and that They will repair it, if I pay for it. Although it was still under warrenty and I still had my recpte. ...
Purchased a sony dvd record/player in jan —july 4th unit quit working and would not release dvd... Called sony they said to send to laredo repair facility it was under warranty and repair would be done at no charge to me. Packaged and sent —checked on line status and note said was with repair ...