I bought one of the Service America Annual contracts which I regret. This is the second time that I set up an appointment with them for the day that they have availability, which is never on the weekend because never are techs. Available on these days. I had to take the day they have available off ...
I have had Service America for years, and they used to be very good.in the last few years they have gone down hill at full speed. When you call, you wait FOREVER for someone to answer the phone, then they schedule your appointment days to weeks apart. They send a guy who gets paid hourly who in not ...
Does not honor service calls No customer service - operators are useless and will waste your time Do not pay as you will not get any service can not make service calls reliably don't know how to fix things goal is to have 3rd parties sell you new appliances rude managers - no intention of resolving ...
Here it is short and sweet: I made an appointment with Service America a week a go to replace a part in my fridge that was put in by them. This is the wrong part and it makes an extremely loud noise. I took off from work Monday Afternoon so I could be home so they could replace this part, my ...
I have been a customer of Service America for 11 years, they use to give you an appointment within 48 hours, now it takes at least 4 days (if you are lucky) to get your first appointment... Way too long! My washer machine broke on Friday 6 pm and I had unstopable water everywhere... I tried to get ...
I have been a customer of Service America. Most of their service techs do not know what they are doing! They blame it on your home appliances and find excuses while they destroy what they came to your home to fix to begin with. I recently had 6 techs sent to my home to fix a faucet that they broke. ...