Purchased a New Gas Range from Sears. Kenmore a brand they are known for. How could a range control panel come unglued after only 2 years. Stove only used about once a week and oven used much less than that. Where the stove heat is dispensed in the middle of the stove the heat is vented up almost ...
To Whom It May Concern: First, let me start off by saying that I have been a big fan of Sears for my entire life. They have always represented quality products and good customer service. They have always stood behind their products and have done their best to assist whenever issues did arise. That ...
What a horrible experience I had with the repair service guy from Sears did not even touch the unit blamed the installer and left after several phone calls to Sears finally I got somebody from Sears to come today to fix the unit. ...
I purchased a Kenmore washer in Sept. The dial failed in Oct and it was repaired under warranty. The same dial failed in March. I asked that a permanent repair or replacement be performed since this is a continuing issue. The washer is great when it runs. They mentioned they would not swap it out ...
I just purchased a Kenmore washer and dryer (stackable). The problem began with the delivery! It was schwduled to be delivered on a Friday morning between 10AM and 12Pm. The day of the delivery, the machines didn't arrive, so I called delivery and I was told that they were running late and the ...
I purchased 6 appliances from Sears for my new home a few months ago at the Pleasanton California store. Four, all Kenmore, have broken. The gas dryer broke within a week of being put into service. I spent hours on the phone, literally. Took them over a month to fix it, with multiple issues ...