Called Sears 914 644-1457 ordered a Samsung 46 inch tv set. Told by customer rep had 1 in Nanuet store it would be delivered monday, installed and old set hauled away. I would be getting call sunday for delivery time to have appointment set. I was on phone 1 hour ordering as agent tried to get ...
We've purchase brand new Kenmore high efficiency furnace and a heat pump in Nov. Since that time we been dealing with problems, after problems, after problems. Almost every month there was something wrong with the system. Too much Freon - gas in the system, than not enough. At the end of the second ...
Bought a stove and refrigerator from the Sears Outlet Store in Henderson, NV on Nov. 22. There were a couple scratches on the stove handle and a couple of scratches on the refrigerator - no big deal. Got a discount on both. Delivery date: Nov. 27. Stove delivered with a 3/4 inch dent in the side ...
I had done a some shopping at Sears Outlet Milpitas in Nov. The total was around 16$. The representative said the transaction did not go through so I swiped my card once again. Tomorrow morning I see I was charged twice. I went to the store they said they can't find that transaction in their system ...
I've been waiting 22 days for a refund after they sold me an item that they didn't have in stock. Too many phone calls and emails to count. ...
We purchased 4, count them four, Kenmore Elite appliances in one day totaling about $10,000. Within the past 12 months, I have to call Sears Service twice on my Elite Fridge. I am going to spell out our situation in glorious detail. First, the refrigerator... What a beauty. Stainless steel, French ...