I have an extended warranty on my washer. I put a call in to sears on July 2. They asid the earliest they could come is on the 8th. That day came and went they never showed up. I called the next day they said there is nothing they could do but come on the 17th. He came that morning and supposedly ...
I purchased a replacement bag for lawnmower. I did a search for the bag onine, imput the model mower we have and the item I purchased is what the website (searspartsdirect.com) clearly stated 'frame, lawn bag', BUT only a frame was sent. Upon calling them, they tell me, only frame comes with that ...
Service was to be done on a dish washing machine today between 8 and 12 no one came and when i called later in the day i was told a call was made to me and the caller was hung up on i gave 3 phone numbers and if i was him and i had intentions on doing the job i would have made a better attempt or ...
I purchased a Dewalt drill at my local sears (I refuse to capitalize their name). When I opened the package I found a used drill in very poor condition. It appeared to have been used on job sites for several years. I immediately attempted to return this drill and was treated as though I was ...
I have a warranty with sears when I purchased my washing machine last year. Last week my washing machine broke. I called sears on 7/26/08 to schedule an appointment to fix my machine. They told me that the next available date would be 8/2/08. So I had to drag my clothes to the laundrymat for 1 ...
This is to respond to the service performed by Technician ID: 0901645. Excellent service in all aspects. Pre call notice, Prompt response, courteous, efficient, expert knowledge of the washer needing repair. Thanks for a job well done! ...