My husband bought a 6.75HP Craftsman's Lawn Vacuum less than one month ago. He has used it four times in our small, suburban yard. The bag is tearing. The plastic top bag handle, and the "snaps" are all torn. My husband is 70 and does not fill the bags so he can lift them to empty. He ...
I am writing to express my deep disappointment in the way Sears dealt with my layaway transaction. On Thursday, February 17, I initiated a layaway order for a Sony Bravia 60 Inch LCD TV, advertised in your weekly circular for the price of $1499.00 (Order Confirmation Number 190785296-See order ...
My wife and I purchased a new Kenmore washer and dryer for around $1600.00 on 02-13 and were told they couldn't deliver until 02-28 due to the washer not being in stock. I gave the salesman the code to our gated neighborhood so as to make note of it in the system. Prior to our delivery date I ...
I placed an online order for 6 articles of clothing on January 31st which were to be shipped in 5 to 7 days. To date said items have not been received. I called customer service and was told that the items had not shipped yet because they no longer had them in the warehouse; the items were being ...
Over 3 months to repair a washing machine that has been on their repair insurance program for years. -Interface with customer service is setup for redirection: Talked with people in 3 foreign countries and at least 2 out of our state. Mishandling of appointment schedules included typos, we ...
Recently I purchased the Maytag Washer and Dryer made by Whirlpool at Sears. I wanted to go with whirlpool and am a big fan. They set it up for a left side vent and I was good to go. Delivery was scheduled for Wednesday. I spent over 3,000.00 in the transaction. Wednesday, I was called and told it ...