On 8/30 12:49 pm I went to Sears (parts & repair), 3555-1 St. Johns Bluff Rd. Jacksonville, FL, to buy a replacement battery for my “Craftsman” 12volt Drill. However, upon returning home I discovered that the “Craftsman” replacement battery did NOT fit/work in my “Craftsman” charger. I have ...
This writer by way of background happens to have an excellent credit record and more particularly has never ever missed a payment due Sears. Sears has duped this writer out of more than 30,000 vested reward points. REFERENCE for the fine details. (To be fair here a SEAR’s representative did tell me ...
Last year we bought a samsung refrigerator and 3 year warranty. On june 23 we noticed it was not working, called for repair service and told first available service would be on june 30th. I thought that was kind of a long wait. (it's a fridge not a washer or dryer!!!) so on the 30th the tech comes ...
So I go into Sears on 3/28 and place an order for a stove and a fridge, to be delivered on 4/4. I schedule a vacation day so I can be here to accept the delivery. On 4/3 I am called and the item will be delivered to my house between 2:15 and 4:15 pm. I recieve a call on Mondy morning and they only ...
First of all this is my second time having EXTREMELY HORRIBLE service with sears. I cannot even begin to express how frustrating and wrong their services are. The first time was with a water heater problem and this time it was for cleaning heating vents. I got a flier in the mail that stated a sale ...
Two years ago, I purchased 3 patio furniture sets from Sears. I paid almost $1700 in total. One of the sets had a slate table top. The first 3 that were delivered were damaged. Finally I received one intact. Last year the umbrella on another set broke. I had opened it only twice before. The ...