My 56 year old mother bought a very expensive Craftsman lawnmower, self propelled. The salesman talked her into a very expensive 3 year extended warranty. This year we have had the mower in to service twice, the first time they said " just an air filter" we only started it once and then ...
We purchased a Kenmore Elite model number 66513112K701 approximately 2 years ago. The dishwasher has cleaned well and runs quietly, however, over the past year the plastic around 4 of the control panel buttons has cracked, causing the buttons to fall off. This model front panel is a plastic ...
Called customer service and was connected to 12 different employee and end up disconnected from them. Too long for them to find the answer or don't know answer. Very bad service and I have to dial 12 different times in 60 minutes. And no result still. My concern never answered and no help from ...
All my life I have been a good Sears customer - windows, appliances, paint, clothing, etc., but I have finally decided that I have spent my last dime with Sears. I had to call for service four times for the ice maker on my refrigerator before I finally got a technician that could solve the problem. ...
Sears initiated a recall of the heating element of my Maytag dishwasher. In the course of that service, the control board developed a problem. I am now on my fourth service call to fix that control board — one was a no-show; two times techs came but did not have the part; now I have the part, but ...
Today is 12/02/10, I had Daryl id#2055 came to look at my washer for a leak. The service was excellent all (5). The problem was fixed in no time. Very prompt service. Thanks again ...