I waited 2 weeks for an appointment between 1 and 5 on 11/22 to repair my leaking dishwasher. On the day of the appointment I called an hour in advance to confirm the appointment and verify they had the correct phone numbers (3 of them) to call me and let me know when to be home. They did not call ...
This is my last try before I really start screaming in the social media. SEARS, Give me a fast, reasonable solution, please: My washer bought in January stopped working early October under warranty. After 5 visits of your repair people, 20 hours over the phone, I was finally insulted by one of your ...
I live in an historic center where parking is a problem in the evenings on Friday but not during the day, as a reasonably charged outdoor parking facility exists. Sears Repair said scheduled the appointment for sometime between 8 to 12 noon. At 11:45 the technician calls from his truck claiming not ...
On June 27 called and made an appointment from 12 to 5 that day to get our hot water heater repaired from the Hanford Sears. The repair guy was a no show. Called and said that they needed to make another appointment for June 28 from 8 to 12, no show again. Got ahold of Sears again and said that ...
July 18th we had a lightening strike that took out or frig. July 22nd we got our appt. For service, finding we needed a part ordered. We got or part and had it scheduled to get put in July 28th between 1-5. At 5:30 the servicer came. When he got there we found that the part was broken. He had to ...
Approximately 6 weeks ago, I contacted the Sears center where I purchased my PowerMate cannister vac. I didn't know what extension to request, so the automated answering machine transferred me to repair center. The lady who took my call was friendly. She suggested I order the part that was broken. ...