Sears Home Services was the first company to respond and show up to give bids on a new A/C & Heating System for my house. Price from Sears for a Carrier 3.5 Ton unit installed was $11,823 dollars without tax. The same Carrier unit was priced to me by other HVAC companies at HALF that price. ...
I scheduled an online appointment and requested an 8a to 12 noon time frame. The repairman (who was very nice) didn't call or show up during that time. I called their helpline and the first person I spoke with, put me on hold and back into cue for another agent after I explained that no one had ...
When I called to request a repair appointment I was advised I would get same day service if I purchased a repair contract for $251.99. I paid and was scheduled 8am to noon the same day (Saturday). I soon received a call that my 8 to noon was now Thursday at the earliest.instead, I said cancel the ...
I scheduled a repair to my malfunctioning oven via Sears Home Service's website. The next available appointment was two weeks away. The first appointment was fine - the technician arrived at the beginning of the 8am-12pm window and was at my house for an hour. He didn't have the part he needed, and ...
To whomever it may concern, Over the course of the last six months our dealings with Sears Service Center have been a nightmare.in October our outside A/C unit stopped working.in South Texas, this is a disaster. Even in October the temperatures were in their 80s and 90s. We called Sears Service ...
Got my washer repaired, 2 days later found out tech did not put all the parts back together. To make matters even worse, we could'nt get an appointment for another 5 days. What a bunch of crap. ...