I made an appointment over a week ago with Sear to send someone out to repair my stove. The arrival window they provided was from 8am-12noon, which of course, required me to take the whole monring off from work (without pay). After making the appointment online, I also confirmed by telephone. The ...
Technician charged 65.00 for diagnosis.in 15 minutes he said the water pump needed replacement but everything else was ok. It was cooling and I needed a water pump for about alot of money. Takes about 10 minutes to replace one. I let the unit run and it became hot not cooling. I called the tech 3 ...
Poor scheduling and proper notification. This concerns the service provided by the schedulers of the blue Crew team for service not the technician repair service itself. I waited 3 weeks so that I could have my dishwasher repaired and my washer and frig looked at for their yearly check up. When I ...
Larry, Technician #824458 came and reviewed our oven concerns and he was very professional, on top of the issue and corrected it. Superb job! ...
I set an appointment to have my washer repaired on 12/18. The website states that the technician will call before arriving. The technician called when they were at my door. I didn't hear him and received a call from the dispatcher stating he weas at the door. Wehn I went to the door no tech. I ...
Today is the 5th time we have had a reapir person from Sears to try to fix our refrigerator. We have lost numberous amounts of food in our freezer and refrigerator. Our technican ID#724658 - CONRAD was wonderful. He was professional and also friendly and by the time he left our house the freezer ...