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Proactiv
Found 28 reviews / complaints
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Proactiv
Customer service terrible!

I had been a member with Proactiv for over a year before I had any problems. I placed an order on August 15th. When I hadn't received it on September 10th, I called inquiring about where my shipment was. With no apology, or reason for delay, they just simply reshipped the order and told me I'd ...

Proactiv
Proactive Customer Service is AWEFUL

This is the feeddback I attempted to leave Proactiv today via thier website. "I called today to cancel my subscription. I attempted to use the automated system which told me how quick and easy it was only to find that it wasn't quick and easy. It was frustrating and continually tried to stop ...

Proactiv
Consumer Report

Signed up for a one month shipment. It was supposed to end there. Then they send a shipment and automatically billed me $30.00 so I refused acceptance of the shipment and asked the postal carrier to Return To Sender which they did. Now I have been charged an additional 20.00 so I called again and ...

Proactiv
Consumer Report

This is for anyone thinking of Trying the so called acne medication"Proactiv". My advice is"DON T DO IT"!!! This is another big company who wants nothing more than your credit card information. There sales reps seem to be under pressure to never accept any persons request to ...


Proactiv
Consumer Report

When you call Proactive you are told you can get the subscription of products and cancel at anytime. Except there is no way for you to cancel. The phone number given takes you to a place to cancel however, it does not acknowledge that you cancelled. I did this twice no results. I then got a hold of ...