Priceline.com
Found 379 reviews / complaints
Page 16

Priceline.com
False Ad and very discourteous customer relations and customer service

I booked my hotel reservation for Marriott Gateway Canada over the phone by calling the priceline.com customer service. I am asking for refund because due to personal reason my husband couldn't cross the border to Canada which I didn't expect at all. Their customer relations officer was not ...

Priceline.com
Refused to change reservation date to following week

I booked a room in Torrance CA. For one Saturday night 10/15, two weeks in advance. I'm an engineer and work on deadlines and a project came up that requires me to work that weekend. I called Priceline and asked if I could move out my reservation to the following week. They said no they don't ...

Priceline.com
Same star rating gives different hotel categories in name your own price

Using the same star rating but having it apply to different hotel categories (i.e. The same star rating will provide you different categories of hotels in the name your own price option as opposed to the published price option) is akin to a 'bait and switch' marketing ploy. I am very dissatisfied ...

Priceline.com
Motel room overcharged 18 dollars versus posted rate

Priceline.com will not refund $18.00 for over charge on an Econo Lodge motel room in Tucumcari, NM Booked for $49.99 online, upon arrival a $31.99 sign was in front of motel very rude poor customer service was had via email and phone call to priceline.com ...

Priceline.com
Cruise never booked despite confirmation paid in full

I do not like writing complaints but I feel others should be warned about Priceline Cruises extremely poor customer service. It took hours to speak to a person just to find out my cruise was never booked, even though I received a confirmation with paid in full and zero balance. Now I am stuck with ...

Priceline.com
Ticket booked for wrong date, change fee 150 dollars

I was flying to FL, and was browsing tickets from Baltimore to Sarasota for either 01/19 or 01/20. For some reason, instead of booking the flight for the 20th, the ticket was booked for 1/27 (because I chose to dates before or after 20.) I didnt realised it until I was at the Airport, and they ...