I cannot say I am pleased with the CS at Piperlime. I called today to check on the status of a return and was treated poorly. Order # 13WV5XX, for a pair of Kids Keen Targhee shoes. The first rep I spoke with asked many questions and could not even find my order, she stated that it maybe in the ...
I ordered a pair of naughty monkey boots 3 months ago and that were advertised as 100% leather. Within a matter of days the boots started to tear at the heals and i could see that they were not leather from the way they were tearing. Not sure what to do, i continued to wear them until the tears ...
And process - will never shop here againI thought to use piperlime because it is a well known company and believed the process would be similar to amazon or endless. I received terrible customer service when calling about the status of my order, which is still in process after 2 days and no sign of ...
I ordered a pair of shoes on the piperlime.com website on a Tuesday evening. However, the order wasn't processed until the following week, thereby delaying the delivery of the shoes even longer (I'd ordered them for a wedding two weeks hence). Since I did not receive an email stating that the order ...
Okay first of all I reconsidered my boot size after reading the manufacture's sizing charts, because they are different than the standard measurements. I called within the first two hours after placing my order to change the size, and I was told, "Sorry I can't do anything for you. Your order ...
I ordered a handbag over a week ago and my order is still "in process." I called customer service to see what was going on and was told "we're really busy." Then they said "oh, we have until next week to send it to you before you can complain." Their expected shipping ...