This story, that happened to my daughter in law at the Richmond Pep Boys, is unbelievable. My daughter-in-law took her car into Pep Boys to have new tires put on. The mechanics called back about an hour or so later, and told her that she also needed new shock absorbers, new tie rods, and new bracks ...
I recently bought a 90 model truck with its original battery and cables with the intention of resell. I went to Pep Boys to purchase a new battery on Tuesday April 7. I promptly went home and installed the battery only to discover that my truck would not start. Suspecting the battery had no juice, ...
Bought a full set of 4 tires in november. Filled out all the paperwork and sent in immediately. Website confirms reciept and approval of my rebate and says check was mailed. I waited a few weeks, then called to inquire. They casually check to make sure my address and information was correct (it ...
I took my 2001 Pontiac Aztec truck to Pep Boys on 3-25-09 because I needed some brakes. I just got off work 7am that morning of 3-25-09 after being at work since the day before at 3pm (3-24-09). Got my truck to Pep Boys advised them I needed brakes on the front of my truck and I bought new tires ...
Had an issue where my 2003 Dodge Dakota overheated on March 15 at 3 am. Named a tow business and was towed to Pep Boys in Parsippany, given that they were likely to most probably on Sunday. Once they start they got my vehicle in and stated that it require a new radiator. Never showed me the ...
I am writing to explain my dissatisfaction with Pep Boys.in January, I had to replace a catalytic converter. Pep Boys on Cobb Parkway in Marietta, GA charged me an over $550 for that service. Two weeks later, I had to take my car back again because I had identical symptoms. According to the service ...