I ordered a license plate holder for a Chrysler 300. It arrived with paperwork saying it was for a 300, but it didn't fit and the manufacturer said it was for a Jeep with a winch. Parts Train has dragged their heels issuing the RMA and is going to charge a 10% restocking fee in addition to my ...
I ordered a Radiator for my Dodge Ram 1500,4.7L. Within an hour of putting the radiator on, it had started to warp from standard pressure in the cooling system. Within one day it had started to leak, and within 2 weeks the whole radiator failed. It started to leak from the seal between the core of ...
Like the rest said... Stay away from these guys. Very poor sales and incompetent customers service. I overnight-ed an order and it's the third day. I was sent a DHL tracking number but somehow the part is in route via UPS ground and will arrive in 5 days!!! I will let all my mechanic buddies know ...
Ordered auto parts from PartsTrain.com. 12 days later I am still waiting for delivery. My credit card has been charged. Customer Service does not answer phone. ...
I purchased some car parts on Nov 15. Before I gave them the card number I asked about the delivery time. They told me 4-7 days. She checked each item to see. Today Nov 16 I am told they will not arrive untill 10-14 days. They have already charged my card and I can not cancel. This company needs to ...
Avoid this company!!! Good prices but poor customer service. Ordered a part using their partsfinder to identify the correct part for my car. Received the part and found that it was for another vehicle. Contacted customer service and was told that if I had looked at the details and not just put the ...