I ordered parts from Parts Train and Auto Parts Way at the same time on a Wednesday evening around 5pm eastern time. The Auto Parts Way parts arrived at my house the next day in the afternoon. I called Parts Train Friday at 10:30pm, more than two days after the order was placed, and I was told the ...
I ordered a license plate holder for a Chrysler 300. It arrived with paperwork saying it was for a 300, but it didn't fit and the manufacturer said it was for a Jeep with a winch. Parts Train has dragged their heels issuing the RMA and is going to charge a 10% restocking fee in addition to my ...
I ordered a Radiator for my Dodge Ram 1500,4.7L. Within an hour of putting the radiator on, it had started to warp from standard pressure in the cooling system. Within one day it had started to leak, and within 2 weeks the whole radiator failed. It started to leak from the seal between the core of ...
Poor Support. Poor Customer Support. No purchase confirmation. Order status is established within the telephone as accessible, but seven days later, no component. While asked, informed component has gone out of inventory. ON-HOLD for 40 units to consult with a boss. She's sorry! No additional ...
Like the rest said... Stay away from these guys. Very poor sales and incompetent customers service. I overnight-ed an order and it's the third day. I was sent a DHL tracking number but somehow the part is in route via UPS ground and will arrive in 5 days!!! I will let all my mechanic buddies know ...
Ordered auto parts from PartsTrain.com. 12 days later I am still waiting for delivery. My credit card has been charged. Customer Service does not answer phone. ...