Being a business that orders components online many times per week, I had been surprised to become billed over $80 in FLOOR delivery and handling for just two small and light weight components that price $60. After I named to protest, the client support agent explained that I'd 3 possibilities to ...
Ordered auto parts from PartsTrain.com. 12 days later I am still waiting for delivery. My credit card has been charged. Customer Service does not answer phone. ...
I purchased some car parts on Nov 15. Before I gave them the card number I asked about the delivery time. They told me 4-7 days. She checked each item to see. Today Nov 16 I am told they will not arrive untill 10-14 days. They have already charged my card and I can not cancel. This company needs to ...
Avoid this company!!! Good prices but poor customer service. Ordered a part using their partsfinder to identify the correct part for my car. Received the part and found that it was for another vehicle. Contacted customer service and was told that if I had looked at the details and not just put the ...
Poor Service. Poor Customer Service. No order confirmation. Order status is confirmed over the phone as available, but 7 days later, no part. When inquired, told part is out of stock. On HOLD for 40 minutes to speak with a supervisor. She is sorry! No other solution offered. I'll never buy again ...
Ordered and received part identified by Partstrain website "partsfinder" as being for my vehicle. Ended up that it was not and in order to see that it was for a specific vehicle you had to look at the parts detail even though it said it was for my model car. Had to pay restocking fee and ...