Probably my worst online retail experiences ever. Ordered replacement headlight WITH bulbs. Headlights arrived very quickly, but without bulbs. Called customer service and was offered $10 refund and asked to buy the bulbs locally. Bulbs cost 13.95 each on Parts Train website. Declined this ...
SCAM STAY AWAY The same thing happened to me as another compliant on here. I have been doing online shopping for years and this store has to be the worst I have ever dealt with. They have a system which picks out the wrong parts for your car then charges you for the part, you pay for shipping and ...
I wish I had checked this site before ordering from Parts Train. I order 2 extended towing mirrors (about $550) for my Chevy 3500 Express service van and one arrived damaged in shipment due to poor packaging (shipped the mirror with the glass laying flat on the bottom of the box - who would guess). ...
I have contacted ths company, international division, and they keep promising to send me the information required so I can return their part to get my refund. Every time I call they promise to send me an email in three days. It has never arrived. Their after sales service stinks. I would never ...
Order a part, it came twice & I was charged twice. I have been emailing & ringing for weeks to have it sorted out, I just can't get them to fix it. They don't answer emails, they don't answer the phone! They have more than $900 of mine I can't get back. ...
I ordered parts from Parts Train and Auto Parts Way at the same time on a Wednesday evening around 5pm eastern time. The Auto Parts Way parts arrived at my house the next day in the afternoon. I called Parts Train Friday at 10:30pm, more than two days after the order was placed, and I was told the ...