After Dollar Rental car didn't have my rental available, I went without a car. I had pre-purchased rental insurance through Orbitz. To this day, Orbitz hasn't refunded my money for the rental insurance. It's been 4 months. They do anything and everything to give the runaround.By far, the WORST ...
Orbitz too my reservation, contacted the airline, requested authorization for payment from American Express and then never booked the tickets. They never notified us. We are suppose to travel tomorrow. To re-book will cost us 3 times as much. I will NEVER use Orbitz and strongly advise customer to ...
We purchased tickets for a round trip flight for $500. We never recieved a confirmation email or itenerary. We called orbitz to find out that they cancelled our tickets. Then we had TWO charges of $500 on the account and no tickets. They have the worst customer service and no one seems to know how ...
I discover that Orbitz as a third party booking entity does not forward contact information to the primary service provider. Therefore the primary service provider cannot contact a customer to query "no show" on a reservation. Because of this, there is no cancellation support, but only ...
I used Orbitz service to reserve hotel and flight. I requested a cancellation of my hotel and flight reservation by speaking to an Orbitz customer associate on the phone. I was informed that my flight ticket was nonrefundable and would receive American Airlines credit for a future reservation. My ...
Customer service was terrible!!! One very rude and ignorant rep could not even answer BASIC questions and then called me six times after we hung up harassing me! The next sales person said it would be $4000 per person to change just one of our flights one way. On their site just to buy that one way ...