What a joke, there was an issue with the "ghost card" as my hotel explained it to me. When the front desk associate called to resolve the issue she was told the the CS rep at Orbitz did not have authorization to resolve the issue. How can you run a business and not have the ability to ...
I will never buy another ticket from Orbitz. We bought tickets back in February to travel to Chile. Today they called and told me that they would have to refund the tickets because one of the airlines couldn't accommodate us. I call straight to the airline and they told me that wasn't true. I ...
Poor customer service. Yes their price guarantee seems like a selling point but a 48 hour timeframe is of little value. Booked a cruise and less than 60 hours later it was reduced by $80 and Orbitz refused to honor it. Their guarantee says purchase date not booking date and the actual transaction ...
Angeli from Orbitz was a pleasure to book a trip with. She was knowledgable and helpful. ...
When booking through Obritz I was said to get a one bed ocean room with a microwave and fridge.instead my girlfriend and I got a 2 bed city view with a fridge. We had a glass of water on the end table and woke up to a swam of ants. We complained and the hotel blew it off. The next day we found a ...
Orbitz has taken away from me something I can never get back. I booked my flight online yesterday sept 21st. My flight was from mco to bkk. The purpose of my flight was to rush to Thailand to see my grandmother who was diagnosed with cancer and doctors only gave her a few weeks to live. After ...