Just wanted to let you know that I had great customer service by a young gentleman named Kyle badge#47459 on Oct. 6th. The web-site for Fairfield Inn gave me some problems so I decided to call Orbitz for help. Kyle had some problems as well but he was very curteous and patient and got the rooms ...
I and my husband went on a Carnival Cruise for our honeymoon in August. We planned to stay back in Tampa, Florida after the trip for 3 days. However, the Issac storm affected the trip, so we were evacuated from Tampa. One day before the official evacuation, we called the hotel and Orbitz to cancel ...
I booked a package with flight, hotel, and car rental through Orbitz to take myself and my newborn son to see my husband graduate Naval Bootcamp. It would be the first time we have seen each other in months and when I was informed by my husband a little more then a week before my departure that he ...
I tried to book a vacation package and the transaction failed due to an error in orbitz. They charged me for that transaction for airline alone. Called up Orbitz customer care. A lady talked to me and then she confirmed me that she talked to my bank to cancel all the charges. The next day all the ...
The company has a practice of placing holds on debit cards for the full amount of air fare AND then having airline (s) bill the same charge separately. This can result in a hold on bank funds for "up to" 5 days for the full amount of the air fare. They cannot (or will not) release the ...
Orbitz promised some waivers because their customer service on a flight and car were awful. They waffled and revoked their promises out of ignorance or unwillingness to follow though on it. No one seemed to want to research where things went wrong with them. They were no better a year later on ...