I had a problem with MS Office, which was the reason for my contact with omnitech. They guarantee 15 minutes of free support, which according to their site (and chat), solves more than 50% of issues. After the introduction, Justin, my tech support asked me to confirm the Office suite and version ...
I was online with this company for five hours and paid $34.95 for service. After 4.5 hours, they had put a useless folder for Microsoft Office 2003 on my desktop (I was unable to load it onto my computer from the software, and they assured me that they could help). The chatbox remained open, but no ...
On January 15 I contacted OmniTech Support, a company of Customer Focus Services, Inc. For computer support. I felt pressured into purchasing a 6 month service agreement. After three hours online, my problem was not resolved and I was told that OmniTech Support would call back the next day. I fixed ...
I contacted Omnitech support due to an ad that fix problems free if under 15 minutes. One tech worked on my problem (remotely) for over an hour. He then talked me into a 3 month contract to continue. He passed to another tech who spent another hour plus doing the same thing as the first. Second ...