I was directed to Omni Tech Support through the Sony Vaio website so I assumed it was legitimate. BIG MISTAKE! After spending $199 dollars and wasting over 6 hours on-line with several different support techs it was obvious that I'd been had. After the 6th phone call back to their 1-800-966-9940 ...
These people are completely incompetent! After working with them for almost 24 hours continuously, my computer is worse off than when I started with them. Putting aside the fact that almost no one therespeaks English as a first language and therefore is VERY hard to understand over the phone, they ...
My Sony laptop was freezing. I contacted tech support and was directed to this company, Omnitech Support, on 11/17 which, apparently, is providing tech support for Sony. I paid them for a service contract as my computer was out of Sony warrantee. Since then I have spent at least 9 hours on-line ...
Several months ago I found this company while surfing for computer repair.."most problems can be solved in 15 minutes", so they give you a 15 minute "check-up". Annual package for monthly Optimization and problem fix is about $200 and they gave me 14 months. Selling point: ...
Windows Word sent me to OmniTech for 15 minutes FREE technical advice. I tried in the morning and was told after waiting for about 4 minutes that they would email me when they were available. Late that afternoon, they emailed me and after waiting 4 minutes again, someone finally signed on. I was ...
I wish I had read the experiences of others before lettting Omnitech take my money. Here's the deal: They will offer you 15 min free to solve your computer problem, but it consists of a sales guy connecting to your commputer and wandering around doing nothing until the time expires. Then comes the ...