These people are completely incompetent! After working with them for almost 24 hours continuously, my computer is worse off than when I started with them. Putting aside the fact that almost no one therespeaks English as a first language and therefore is VERY hard to understand over the phone, they ...
My Sony laptop was freezing. I contacted tech support and was directed to this company, Omnitech Support, on 11/17 which, apparently, is providing tech support for Sony. I paid them for a service contract as my computer was out of Sony warrantee. Since then I have spent at least 9 hours on-line ...
Several months ago I found this company while surfing for computer repair.."most problems can be solved in 15 minutes", so they give you a 15 minute "check-up". Annual package for monthly Optimization and problem fix is about $200 and they gave me 14 months. Selling point: ...
Windows Word sent me to OmniTech for 15 minutes FREE technical advice. I tried in the morning and was told after waiting for about 4 minutes that they would email me when they were available. Late that afternoon, they emailed me and after waiting 4 minutes again, someone finally signed on. I was ...
I wish I had read the experiences of others before lettting Omnitech take my money. Here's the deal: They will offer you 15 min free to solve your computer problem, but it consists of a sales guy connecting to your commputer and wandering around doing nothing until the time expires. Then comes the ...
I had a problem with MS Office, which was the reason for my contact with omnitech. They guarantee 15 minutes of free support, which according to their site (and chat), solves more than 50% of issues. After the introduction, Justin, my tech support asked me to confirm the Office suite and version ...