Recently I went to NTB in Shrewsbury, MA with a coupon of $14.99 which included oil change, 4 tire rotation and free alignment check. I told them repeatedly to do only the alignment check which is free and not do any repair since I did my safety inspection just 2 months back and it passed without ...
Two NTB locations within a couple of months of each other delivered the same poor service scams. The wait time for the service was at least 67% longer than promised in one instance and 100% longer in the other.in the second instance despite having a coupon at a particular price I was told the ...
On Monday, 05/09, I took my 2005 Ford Explorer Sport-Trac into the neighborhood NTB to complain about the brakes squealing as I back out of the drive. Just started. I asked them to look at my brakes and gave them the keys. When they came back they gave me an estimate and said I needed a completely ...
I went to the NTB location at the Beltway and Hillcroft in Houston Texas on 4/25. My car was making a really bad rubbing noise. The technician put my car on the rack, drove it around, then diagnosed the problem. According to the technician, all four brake pads and rotors were the issue. I agreed to ...
I resently had my tires rotated and balanced on our family van. We took a trip to Georgetown, Kentucky for the weekend. On the way back we had tire trouble and attempted to change the tire. At this time I discovered the lugs on three of the studs had been cross-threaded. Called my emergency road ...
When I moved from Stoneham. MA (where I went to the NTB in Woburn, MA) to Newburyport, I started to go to the NTB in Seabrook. The manager is "Ed, " and he seems always to be there. Last weekend I brought my car in for road vibrations that occurred after they rotated the tires. I left the ...