This will be very short and to the point. Signed with Norvergence December. They lost all my cell phone information at least 5 times so it took forever to receive the 6 phones I needed for my business. The provider of the cell service was Sprint which has terrible reception, dropped calls and ...
As a person who works for a telecommunications company that works with NorVergence, and is a customer of theirs, I must say... Their customer service is beyond terrible. They don't document ANYTHING, even though they are telling you that they are updating your account. When our company was trying ...
The company hired on the guarantee that the Screening Manager (reverse sales technique sales person) would have '2' ISR's; (inside sales reps) to 'set appointments'. One for 'independent activity' and one for 'Dunn & Bradstreet' leads. We were then told after hire, that 2 appointments would be ...
The following is an accurate report of what is happening to me the report was issued by a Telecom Newsletter: Norvergence a $150,000, 000 Million scam: Their Strategy: Suggest that rates are rising and guarantee you a 20% savings on all your telcom bills valid for five years.. Their Plan: Review ...
For the record, I want to post my story here, as we, too, are unhappy with Norvergence. We implemented the Norvergence 'solution' last July, but have yet to receive our rebates (@ $ 900.00) for broken cell contracts and our costs and expenses for their 'National Conversion Assistance.' I sent them ...
We were contacted by a Norvergence Scam Artist in October. He told us that he could save us hundreds a month with Norvergence. After the installation, we received a set of cell phones and we were told that our old phone numbers would be ported over to the new phones within 2 weeks. Mind you, it was ...