Newegg, Inc. Is a horrible company to deal with when things go wrong. Our last order delivery status says it was delivered 5/19 and we never received it. UPS says the shipper has to file a lost/missing package claim but Newegg will not do this. After a BBB complaint was file Newegg responded with a ...
Terrible customer service. I ordered 2 things from them. 1) a CPU heat sink, and 2) a Blu ray drive. The heat sink was missing a small pin in the hold down assembly. Their response was for me to send the entire thing back instead of sending me the part. They said they cant help it if something is ...
Newegg customer service is horrible. They don't honor customer's 30 day return warranty. I received the MB, and it wasn't recognizing 16GB of memory. I need a quick turnaround and Newegg website recommended that I purchase a New item, and get an RMA for the existing item. I did that, and received ...
They're a FRAUD. I'd my charge card billed for an order I never put. These were rude and stated I created the purchase. Which was a rest. I expected them where it had been delivered plus they could not tell me. These were so rude to both my partner and that I. I can easily see that I am not alone ...
I have been shopping at Newegg for years. Recently I ordered a new projector from them. After waiting a week and receiving no status/shipping updates I called Newegg. It turns out they lost the projector and had no idea where it was. They couldn't even tell me if it shipped. I called UPS and they ...
Newegg is the only Microsoft Xbox product retailer that registers the product with XBox and initiates the warranty when they receive it from the manufacturer instead of when it sells. This prevents Newegg customers from receiving a full 1-year warranty from the manufacturer on any Xbox product that ...