Newegg.com
Found 104 reviews / complaints
Page 3

Newegg.com
Defective Item Bad customer service Useless RMA = Newegg.com - Western Digital WD Black WD4001FAEX 4TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive -Bare Drive

Miscellaneous takashikof 0

I used to be a loyal customer with Newegg, cause they had great customer service. BUT NOW A DAY EVERYTHING CHANGED!!! I just order a hard drive from them, and when i got the item, it was defective! Then i do the RMA with them, and they said i did some scratch on the label!? I really shock! I used ...

Newegg.com
Refuse to refund a "new" defective item - sony vaio laptop

Miscellaneous matthome11 0

Do not buy this laptop or any other laptop from newegg. I recently purchased this laptop from Newegg, and received it a couple of days later. The problem is this laptop burnt out on the first game i played on it. It deleted partitions and completely screwed up computer. I tried to just purchase a ...

Newegg.com
Failure to give a refund - MrFred

Computers & Services MrFred 0

Awful customer service. I purchased a computer with an extended service plan for my wife this Christmas. The computer came badly damaged, so I returned it. Since it was out of stock at the time of return they refunded my money. Sounds fair right? However they only refunded the cost of the computer; ...

Newegg.com
Just down right pathetic

Shops, Products, Services wetpaperbag 0

My little sister just had her first baby and I wanted to send her a gift. I ordered her a Blue Ray player and a movie from Newegg on 9/27. On 9/28 I received shipping confirmation on the movie and on 9/30 (3 days later!) I received an email stating "having difficulties processing your ...

Newegg.com
Delivered wrong orde

Business & Finance Zuxoryp 0

I ordered an onkyo tx sr608 from newegg.com. They sent me an onkyo tx sr607. This is an older model from what I ordered. The wierd part is that they sent me the box and remote and manual for the tx sr608... But not the 608 avr unit. I did an online chat with a customaer service rep named Stella and ...

NewEgg.com
Blatantly false advertising and horrible customer service

Construction & Repair Victoria407 0

Horrible and dismissive customer service and staff. Blatant false advertising which they will NOT STAND BEHIND or change. Will not listen to logic, will not question their own internal inventory system or escalate the problem to a higher authority. Will NOT honor their offer for a free item when ...

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