First, I would like to start by saying that I have been working in the "Customer Service" Industry in some form or fashion over 20yrs.in that time frame I have learned to value people as individuals and have come know that every time I encounter a customer I have to treat there situation ...
Metro pcs has the worst phones ever... I have been with them for quite some time now and i can truely say i am feed up with them. They sell people phones and when the phone starts having problems (which is usually in 5-35 days of having the phone) they take you thru a hassel to get another phone. ...
Paid 200 for a phone less than 1 year had to be replace because phone was freezing up, not turning on, not charging. Metro said it was a defect in phone. Metro order us another which I thought was new. Said that samsung fixed problem. Paid $10 for ship/handling. Got another phone less than 2 months ...
I have had your HTC wildfire which supposed to be a great phone and it has cause me nothing but grief since i had it i have not been able to call out i have had people texting me to call them when they need to reach me the memory is very horrible and it like you guys don't care about the quality ...
I will start by saying that i have been a valued customer and an i have been displeased by the service of you company and the workers that you hire i have never in my time had such problems with a cell phone as much as i do with the phones that you produce.in light of the automated service you have ...
I have had metro pcs service for over 3 years, and i got my son a droid phone from metro, on family plan, i was to get a $5.00 discount, and since he had a new droid, his was $45.00, his phone was stolen 2 days later, we reported it to metro, they shut it off, few days later he got another phone, ...