Customer service sucks on MetroPCS! They say, "to keep prices low we cannot transfer your call to a live representative." Boost Mobile has lower prices very difficult, & that's only if u r a customer without having any balances due. I have automatic payments to b deducted from a ...
I went to MetroPCS.com on January 27th to add travel talk and pay my bill because I had to go to Indianapolis for my baby sisters' funeral. I was unable to add travel talk or pay on line since the site was down (I have seen other complaints on pissedconsumer.com for this exact same day). Because ...
Two years ago, when I had a problem with MetroPCS, Mr. Greg Pressly assisted me quickly and thoroughly. The problem was resolved. I was placed on a billing cycle that demanded payment on the last day of the month or first day of the NEXT month, for a month's worth of service. However in March I ...
I took my cell phone in to the Metro PCS office in Redding California, the replaced it once because it kept freezing. When I got my second one it did the same thing. They advised me to call the Corp phone number which I did, I was advised to mail the phone back with all the paper work to Texas and ...
Purchased phone & service on 10/4. Got home and I had no service in where I live. Why they couldn't tell me that first is beyond me. I retured the phone 2 days later. It was never used. I had paid by 2 checks. They told me I would receive my refund in the mail. The checks cleared my account ...
I did a device swap and was not able to get internet afterwards. When in the same coverage area I have NEVER had a problem with my internet. I called about ten times asking how to do a data restore on my device, and was told they couldn't help me because I am in extended home coverage area. Again I ...