Paid 200 for a phone less than 1 year had to be replace because phone was freezing up, not turning on, not charging. Metro said it was a defect in phone. Metro order us another which I thought was new. Said that samsung fixed problem. Paid $10 for ship/handling. Got another phone less than 2 months ...
I have had your HTC wildfire which supposed to be a great phone and it has cause me nothing but grief since i had it i have not been able to call out i have had people texting me to call them when they need to reach me the memory is very horrible and it like you guys don't care about the quality ...
I will start by saying that i have been a valued customer and an i have been displeased by the service of you company and the workers that you hire i have never in my time had such problems with a cell phone as much as i do with the phones that you produce.in light of the automated service you have ...
I have had metro pcs service for over 3 years, and i got my son a droid phone from metro, on family plan, i was to get a $5.00 discount, and since he had a new droid, his was $45.00, his phone was stolen 2 days later, we reported it to metro, they shut it off, few days later he got another phone, ...
Metro pcs refuses to honor the "mail in rebate " i sent over a month ago. Customer service tells me they dont find my account on record, they said that i have to send copies of all the documents (receipt, bar code, form etc.) again for them to help me... Who the hell keeps records of mail ...
I go into the metro pcs store I've gone in for years and I ask about a cell phone that's advertised as $29.00. The clerk tells me it costs $59.00 but comes with a $30.00 rebate. They ask if I have existing service I say yes. They tell me the final cost will be $73.00. I'm confused at this point. ...