We purchased a Stearns & Foster mattress from Macy's, and we were given an expected delivery date. During the week, we were called three times and sent three emails updating our delivery status. The last email (day before delivery) indicated that "our mattress was on the truck and ready ...
I ordered 16 placesettings of dinnerware on August 6. It is now December 1 and I am still waiting for the last three placesettings to arrive. I have contacted Macys.com over fifteen times. Each time they promise to look in to this and call me back but no one ever does. I often ask for a supervisor ...
I purchased a Simmons beautyrest in Macy's had to come out and replace my original mattress with another due to sinking. Then about 18 months later the 2nd one had to be replaced because the side walls broke in the mattress. Now I have a third mattress that is sinking, as well, at the top and ...
I ordered cologne on line from Macys with a guaranteed Christmas Delivery or a $100 gift certificate. I inquired on this 2 days before Christmas with no answer. December 26th they advised it was on back order. Today I'm told I will not get the $100 gift certificate because the backorder status ...
They don't manage their process for the event. They use the raffle prizes to lure customers to buy buy buy to win and they don't care if the raffle tickets are taken from the unattended tables. Rip off - do not go there. You won't win because you can't buy enough to win the raffles if others can ...
I have a family that celebrates both Chanukah and Christmas. It is quite disturbing to me that Macy's has a "Holiday Shoppe" and there is nothing at all for Chanukah. Why take the time to call it a "Holiday Shoppe" when there is nothing but Christmas items. Dont try to be ...