Despite the fact that L/C runs a "tight ship, " there are still leaks in the hull; persons of questionable character are sometimes elevated to positions of authority, and abuse their power therewith. Case in point: Manager with less than 1 year tenure, deliberately falsifying records in ...
On Saturday, March 16 I had an appointment with the independent doctor inside the LensCrafters store in Laurel, Maryland for an eye exam. The appointment went fine, and afterward, I approached members of the LensCrafters sales floor staff, intending to purchase new lenses (with my updated ...
Lenscrafters advertised on TV $99.00 complete pair of eyeglasses. Their coupons also, in big letters, said the same. I verbally verified all of this, by phone, when I made my appointment. I showed up, & showed my coupons. I was charged $50.00 separately for the eye exam. Came time for the ...
I am an 51 year old indigent. I am really under the under the poverty guidelines. I recently approached the Dallas Stew Pot for help in trying to obtain eye glasses. After asking me when my eyes were last examined the Case Worker denied my request stating that it had not been long enough. He said ...
I purchased a pair of glasses from Lenscrafters. With the exception of the person who filled-out my request, everyone provided poor customer service (ie, no smile, unfriendly tone, facing away from customer, ignoring customer). I was not instructed what to do beyond "Go over there" ...